Privacy Policy

1. Introduction

CardioMate Health Solutions Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CardioMate mobile application and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, register with, or use our application.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Demographic information (age, gender)
• Health information (blood pressure readings, weight, height)
• Dietary preferences and restrictions
• Exercise and activity data
• Medication information
• Emergency contact information

Health Data

CardioMate collects health-related information to provide personalized recommendations:

• Blood pressure measurements and trends
• Heart rate data
• Weight and BMI tracking
• Food intake and meal logging
• Exercise duration and intensity
• Sleep patterns (if provided)
• Symptom tracking

Technical Information

We automatically collect certain information when you use our app:

• Device information (type, model, operating system)
• Usage data (app features used, session duration)
• Log data (IP address, app crashes, performance data)
• Location data (if permission granted)

3. How We Use Information

We use the collected information for the following purposes:

Primary Services

• Provide personalized meal plans and dietary recommendations
• Track blood pressure trends and provide insights
• Send medication and health activity reminders
• Generate progress reports and health summaries
• Customize exercise recommendations
• Provide educational content relevant to your condition

Communication

• Send you app notifications and health reminders
• Provide customer support and respond to inquiries
• Send updates about new features or important changes
• Share health tips and educational content

Improvement and Analytics

• Analyze usage patterns to improve our services
• Conduct research to enhance our algorithms
• Develop new features and functionalities
• Ensure app security and prevent fraud

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Healthcare Providers

With your explicit consent, we may share your health data with:

• Your designated healthcare providers
• Emergency contacts in case of health emergencies
• Healthcare professionals you choose to consult through our platform

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud storage and data processing
• Analytics and app performance monitoring
• Customer support services
• Payment processing (if applicable)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or illegal activities

5. Data Security

We implement robust security measures to protect your personal information:

Technical Safeguards

• End-to-end encryption for sensitive health data
• Secure socket layer (SSL) technology for data transmission
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure cloud storage with backup and recovery systems

Organizational Safeguards

• Limited access to personal data on a need-to-know basis
• Regular employee training on data protection
• Strict confidentiality agreements with all staff
• Incident response procedures for data breaches

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain health records as required by healthcare regulations

You may request deletion of your account and associated data at any time. However, we may retain certain information for legal compliance or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format
• Export your health data to other applications

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for data processing

Communication Preferences

• Opt out of marketing communications
• Customize notification settings
• Control data sharing preferences

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Sending you an email notification
• Displaying a prominent notice in the app

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy is effective as of January 2025 and governs the use of the CardioMate application and services.